Our Privacy Policy
At GraiPower, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
When you sign up for GraiPower.com or register for our courses, we may collect the following information:
- Personal Information: Including your name, email address, and contact details to create and manage your account.
- Organizational Information: For group memberships, we retain information related to your organization, team membership, and course enrollments.
- Course Progress and Activity: To provide a tailored learning experience, we track your course progress, lesson completions, and quiz results.
2. How We Use Your Information
The information we collect is used to:
- Manage Your Account: To provide access to your courses and to personalize your learning experience.
- Facilitate Group Memberships: For users in organizational groups, we share relevant progress data with team leaders to support effective training.
- Enhance Site Functionality: To improve the user experience on GraiPower.com, we use aggregate data to understand how the platform is used.
- Communicate with You: We may use your email address to send important updates, course notifications, and other service-related messages.
3. Data Sharing and Security
We respect your privacy and do not sell or share your information with third parties, except:
- When required by law or in response to legal processes.
- With authorized service providers who help us manage our site and operations, all of whom are bound to protect your privacy. We employ industry-standard security measures to protect your data from unauthorized access, alteration, or destruction.
4. Data Retention
We retain your personal and course-related information as long as your account is active. If you choose to close your account, certain data may be retained to fulfill our legal obligations, resolve disputes, or enforce our agreements.
5. Your Rights and Choices
You have the right to access, correct, or delete your personal information stored on GraiPower.com. For any data requests, please contact us at support@graipower.com.
6. Changes to Our Privacy Policy
We may update this policy as needed to reflect changes to our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page, and we encourage you to review it regularly.
7. Contact Us
If you have questions or concerns about our privacy policy, please contact us at support@graipower.com.
Last updated: 20 January 2025
Thank you for trusting GraiPower with your personal information and learning journey.
